Uganda - Register as Tour Operator

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Procedure

Apply In Person

1. To Register as Tour Operator, the applicant has to approach the UGANDA TOURISM BOARD link
2. Choose a unique business name for the applicant’s tour operator company and register it with the Uganda Registration Services Bureau (URSB). This is the first step towards legalizing his/her business.
3. Decide on the legal structure of his/her business, such as sole proprietorship, partnership, or limited liability company.
4. An application form will be provided to the applicant by the concerned officer.
5. The applicant has to fill in all the necessary details in the application form. (Incomplete applications are not accepted)
6. Make sure that the applicant has attached all the necessary documents that are mentioned in the “Required Documents” section of this page.
7. The applicant has to attach photocopies of the required documents along with the application form while submitting it.
8. Submit all the documents with the completed form to the concerned officer.
9. The applicant has to pay the prescribed fee as requested by the authority.
10. After receiving the application, the concerned authority will check the submitted application and document set. If all are in place, the application will be accepted.
11. An acknowledgment receipt will be provided. Please save it for future reference.
12. Then the application will be processed further.
13. They might conduct an inspection of the applicant’s facilities and services before granting the license.
14. Upon completing, the officer will issue the license to the applicant.
15. This entire process can be completed within 6 weeks or as per the timeline advised by the respective department authority.

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Required Documents

• Application form
• Business registration documents
• Certificate of incorporation
• Tax clearance certificate
• Business plan
• Evidence of professional indemnity insurance
• Tour packages and itineraries
• Any other documents (if required)

Office Locations & Contacts

UGANDA TOURISM BOARD
Lugogo House,
Plot 42 Lugogo Bypass
P.O. Box 7211 Kampala, Uganda
Contact link

Eligibility

The applicant is eligible to register as a tour operator in Uganda if the applicant meets the following requirements:

• The applicant must be a Ugandan citizen or a legal resident of Uganda.
• The applicant must have a valid business registration certificate from the Uganda Registration Services Bureau (URSB).
• The applicant must have a minimum of UGX 250,000 (about US$600) in paid-up capital.
• The applicant must have a minimum of 5 employees.
• The applicant must have a tour operating license from the Uganda Tourism Board (UTB).

Fees

• The applicant has to pay the prescribed fee as requested by the authority.

Validity

• The tour operating license is valid for 3 years. The applicant must renew his/her license every 3 years.

Documents to Use

Please attach documents that can be used by people. e.g. links

Sample Documents

Please attach sample completed documents that would help other people.

Processing Time

• This entire process can be completed within 6 weeks or as per the timeline advised by the respective department authority.

Related Videos

Videos explaining the procedure or to fill the applications.
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites.
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver,
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

• Applicants must complete the application form before submitting it. Incomplete applications will not be accepted.
• Applicants must provide genuine information while applying for this procedure.

Required Information

• Name
• Address
• City
• Zip code
• Contact number
• Email
• Fax
• License number
• Other details
• Date
• Signature

Need for the Document

• Registering as a tour operator in Uganda is the process of obtaining a license from the Uganda Tourism Board (UTB) to legally operate a tour business in Uganda.

Information which might help

Here are some of the benefits of registering as a tour operator in Uganda:

• The applicant will be able to legally operate a tour business in Uganda.
• The applicant will be able to access government tourism programs and services.
• The applicant will be able to promote his/her tour business to potential clients.
• The applicant will be able to build a reputation as a reliable and professional tour operator.

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

link

Others

• The Hotel License is a necessary requirement for any person or entity that wants to operate a hotel in Uganda. It is important to obtain the Hotel License in order to operate his/her hotel legally and compliantly.