Wikiprocedure

Malaysia - Obtain Police Clearance Certificate (Certificate of Good Conduct)

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ProcedureEdit


This process is for citizens & Non Citizens of Malaysia – for both who live in Malaysia and Overseas

Apply Online

  1. In order to apply for PCC online, applicant has to reach the online portal: Apply online
  2. In the given page, please select “Malaysian Citizen” or “Foreign Visitors” tab under “Our Services” and then chose “Certificate of Good Conduct” option to reach the “ekonsular” page.
  3. Here, please select the “SIGN UP” option to reach the “User Registration” page.
  4. Please complete the prompts as applicable. Make sure to check for “MALAYSIAN” or “NON-MALAYSIAN / PERMANENT RESIDENTS (PR)” option as applicable.
  5. Once the page prompts are complete, please click on the “Register” option and complete the registration and then login.
  6. In the “ekonsular” page, please click on the “LOGIN” option to reach the login page. Complete the login prompt as applicable and click on the “Log in” button.
  7. The applicant will reach the dashboard page, the user shall browse and click on the “Certificate of Good Conduct” option to select “NEW APPLICATION” sub menu.
  8. The user will reach the “Application For Certificate Of Good Conduct” page.
  9. Please complete the prompt for “Create Application” section and click on the arrow icon at the end of the page to get a pop-up.
  10. Please click “ok” button and select the “SUPPORTING INFORMATION” section.
  11. Please complete the prompts as appropriate and upload the supporting document and click on the arrow icon at the end of the page to get a pop-up.
  12. Please click “ok” button upload passport size photo and passport details as applicable. Please click “+ ADD FILE” button to get a pop-up. Please click on the “ok” button.
  13. Please click on the “NEXT” button for a pop-up page. Please click on the “ok” button.
  14. In the resulting page, verify the information and click on “SUBMIT” button.
  15. The system will display pop-up message box “Submit Application, Submitted application cannot be withdrawn”. Click on “Submit” button.
  16. A pop-up saying “The application has been submitted” will be provided. Please click on the “ok” button to complete the online process.
  17. The applicants are advised to adhere to the email notification from the department. If in case of technical issue there will be a delay in getting the email. So, please check the latest status by log in to the application.
  18. In the dashboard page, please look for the “Certificate of Good Conduct” option and click on the “List of Application” submenu to get the “CERTIFICATE OF GOOD CONDUCT” page.
  19. The system displays a popup “UPDATE WAYS TO COLLECT CERTIFICATE” pop-up.
  20. Choose the method of collection as ‘DOWNLOAD DIGITAL CERTIFICATE” and process the other prompts as applicable. Then click on the “CHECK PAYMENT DETAILS” button.
  21. Hit the “Proceed” button. Then click the “ok” button for the next pop-up.
  22. The system displays “PAYMENT INFORMATION” tab.
  23. Please click on the “CHOOSE PAYMENT METHOD” button at the bottom.
  24. Please complete the payment and get the receipt. Please save it safe for future reference.
  25. This receipt will be useful to get your certificate as per the selected mode.



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Required DocumentsEdit

Country specific

  • Identity proof(driving license, passport etc).
  • Residence proof.
  • Citizenship proof.
  • Foreign national
  • A copy of your passport while living in Malaysia.
  • A copy of your permit of stay in Malaysia, passport number and place of issue as well.
  • Copies of your passport page with your Malaysia visa or of the document with address in Malaysia.

In general

  • Application form(printout of online application form)
  • Applicable fees.
  • Valid passport (attested copy as per requirement)
  • Valid citizen proof (respective ID’s issued by respective nation)
  • The reason for your request
  • Passport size photographs
  • Birth certificate
  • Proofs of legal stay (copy of passport held during the said period with respective stamp and seal)
  • Email ID (useful to communicate issues with respect to your application).
  • Self-addressed return envelope.
  • Valid contact number (applicant can be communicated)



Office Locations & ContactsEdit

MINISTRY OF LABOUR
ON-THE-JOB TRAINING DIVISION
Corner Chaguanas Main Road and Connector Road, Chaguanas
Tel: (868) 671-4447 /671-7822 / 671-3457
Website: link

Ministry of Foreign Affairs,
Wisma Putra, Consular Division,
No. 1, Jalan Wisma Putra, Precint 2, 62602.
Phone: +603-8000 8000
Email: pro.ukk@kln.gov.my
Contacts: Ministry of foreign affairs & Embassies abroad

EligibilityEdit

  • Applicant with valid passport and a valid address proof.
  • Age: 16 years and above. In case of minors, the application must be submitted by the parent exercising parental authority, if the minor has not turned 16 years.
  • The current address of the applicant must be same as in the passport and other supporting documents.
  • Those who are in need of residential status, employment or long term visa or for immigration to a foreign nation.



FeesEdit

  • Please follow department notification.



ValidityEdit

  • 6 months from the date of issue.
  • Validity norms vary from country to country.


Documents to UseEdit

Please attach documents which can be used by people who would like to follow this procedure.



Sample DocumentsEdit

Please attach sample completed documents which would help other people who would like to follow this procedure.

Processing TimeEdit

  • Same day process.
  • Processing time varies with respect to the country from where applied.

Related VideosEdit


Malaysia - Obtain Police Clearance Certificate (Certificate of Good Conduct)
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InstructionsEdit

  • Apply Through the website of the Ministry of foreign Affairs [www.kln.gov.my website]and follow the procedure outlined above to make your application.
  • Malaysian citizens are required to upload only their passport size photographs while non-citizens should upload their passport size photo as well as scanned passport.

Required InformationEdit

  • Personal Information
  • Employer Information / Higher Education Information
  • Purpose of Application
  • Residence address

Need for the DocumentEdit

A police certificate is an official document issued by police or government agency of a country to enumerate any criminal records that the applicant may or may not have. Criminal records may include arrest, conviction, and possibly criminal proceedings.

Information which might helpEdit

The CGC is a hard-copy document printed on official A4 paper with the following details:

  • A government letter head
  • A paragraph certifying that the individual is of good conduct
  • The signature of the Commissioner of the Ministry of Foreign Affairs
  • The official stamp of the Ministry of Foreign Affairs with the logo of the Ministry in the middle The CGC does not provide information about an individual’s full criminal record but only states whether an individual has any identifiable records.

NOTE: For application with the status INVALID DOCUMENT, PLEASE REFER TO CONSULAR DIVISION, kindly contact Ministry of Foreign Affairs, Malaysia or the Malaysian Embassy / Malaysian High Commission / Malaysian Consulate General abroad for further information and assistance

Other uses of the Document/CertificateEdit

  • This CGC is required when you applying for immigration service jobs and sometimes when you are enrolling for studies

External LinksEdit

CPNI
High Commission of Malaysia Wellington
Ekonsilar

OthersEdit

More information which might help people.


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