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ProcedureEdit
Apply On-line
- Open your browser key in e-citizen portal e-citizenclick on any government services of your interest to register.
- This will take you to the create account page where you can choose which different type of account. These include accounts for-
- Service of Citizens: (This account is for Ugandan citizens only. You will need your National ID number and your first name to register)
- Service to Non- Residents: (This account is for foreigners residing in Uganda. You will need your foreigner certificate and your first name to register.)
- Government Agencies: (This account is for government agencies that require a government registration in different departments and ministries)
- Service to Business: (This account is for businesses registered in Uganda. You will need your business registration number.)
- On the Ugandan Citizen Tab, click on Apply button on right hand side of the Tab.
- Enter ID Number and First name as it appears on your ID and click on Verify
- After your ID details have been verified. Enter your email address and password and confirm your password. Click on continue and a confirmation link will be sent to your email address.
- Login to the email account you specified above. Once you have logged in you will find an email sent from e-Citizen with a confirmation link. Click on that confirmation link so as to continue with the registration process. The link will lead you back to e-citizen’s registration page.
- Now that your email is verified. Enter your mobile phone number and a verification code will be send to the number you entered.
- Enter the verification code sent to your mobile phone in the next screen and click on verify. This will verify your mobile number.
- Upload your photo to complete the registration process. However this step can be skipped.
- You can now sign in your e-Citizen account using your Email Address or ID Number.
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Required DocumentsEdit
- National identification card/ Alien card
- Passport Photograph
Office Locations & ContactsEdit
National Information Technology Authority - Uganda (NITAU)
Palm Courts, Plot 7A, Rotary Avenue (Former Lugogo Bypass)
P.O. Box 33151, Kampala - Uganda
Telephone: +256-417-801038
Fax: +256 417-801050
Email: info@nita.go.ug
Website:National information Technology Authority
eCitizen
Tel: +256 - 0417788313.
Email: support@ecitizen.go.ug
Website:e-Citizen
EligibilityEdit
- You must be Ugandan Citizen or a Foreign resident
- You must be above the age of 18
- You must have a National identity card number or a National alien card Number
FeesEdit
- Registration is free of charge.
ValidityEdit
- The validity is forever
Documents to UseEdit
Please attach documents that can be used by people. e.g. links
Sample DocumentsEdit
Please attach sample completed documents that would help other people.
Processing TimeEdit
- The processing time is immediate.
Related VideosEdit
Videos explaining the procedure or to fill the applications. Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites. Please remove the '&' inside the tags during implementation. Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, sevenload, viddler, vimeo, youku, youtube width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed. e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.
InstructionsEdit
Please provide other instructions related to the certificate/documents. e.g. The state office holds birth records since january 1908.
Required InformationEdit
- Names as per ID
- National ID/ Alien ID number
- Valid email address
- Mobile number
Need for the DocumentEdit
- The benefits include making Government services more accessible, reducing access cost and queuing at Government offices, transparency, timeliness and increasing convenience of transaction with the Government of Uganda ANYTIME and from ANYWHERE.
- eCitizen enables Citizens and Foreign Residents to apply for Government to Citizen (G2C) services and pay via mobile money, debit Cards and eCitizen agents.
Information which might helpEdit
- The e-Citizen portal is an initiative of the National Information Technology Authority – Uganda (NITA-U ). The purpose is to build better online service gateway for Government.
- The e-Citizen portal is a one-stop online centre for Government online services. Its main objective is to enhance Government service delivery to citizens, non-citizens, businesses and to Government Ministries, Departments and Agencies (MDAs).
- Launched in 2014,e-Citizen is the first-stop portal for Government information and services, organized with your needs in mind.
- e-Citizen pioneered the concept of providing cross-agency,citizen-centric information and services, to help you complete your transactions conveniently with ONE government.
- The portal is systematically structured system to offer seamless navigation and quick access to all the services. Services can be accessed through online search, by subject,by topic or through a given MDA link. The portal allows one to access services such as e-Tax, Business registration,trading license registration and social security statements among others.
Other uses of the Document/CertificateEdit
- eCitizen is organised to serve your needs without you having to know which government agency is responsible for a particular service,policy or programme.
- eServices is a directory of all eServices offered by the Government. You can easily find an eService using search, or by filtering the agency and type of service.
External LinksEdit
OthersEdit
Why E-citizen?
- Single Sign-on. One account is all you need, a single username and password gets you into everything government.
- Convenience. Pay using mobile money, Debit Cards and online banking from local banks.
- Notifications. Receive email and SMS notification every time your application has progressed.
- Online Services. Fill online application forms, submit then receive your permit in PDF format from wherever you are.