Uganda - Obtain Milk Mini Dairy or Dispenser License

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Procedure

Apply In-person

1. The first step is to identify a suitable premise and qualified personnel to setup the mini-dairy / milk dispenser. Make sure the mini-dairy / milk dispenser premises has complied with the laid out hygienic and operational requirements. (These have been mentioned in the eligibility section.)
2. Contact the nearest Dairy Development Authority office to obtain a notice of a preliminary inspection of premises. You can also visit their website on the following link Dairy Development Authority
3. This will be followed by an inspection of the premises by the Dairy Development Authority to determine whether the mini-dairy / milk dispenser premises has complied with the laid out hygienic and operational requirements
4. If everything is in order, you can move on to the next step and make your application for license . Where areas of non-compliances are identified, improvements should be undertaken.
5. Before the applicant is permitted to open up a mini-dairy / milk dispenser premises, the authority shall satisfy that the applicant meets the requirements necessary for carrying out the activity.
6. An application to undertake mini-dairy / milk dispenser premises shall be in Form 2 set out in the Schedule of the Regulations.
7. The application shall be accompanied by the fee specified in the fourth schedule to the regulations.
8. The application shall, in addition to the fee referred to above , shall make sure that the Structures  :-
   • housing the unit shall be of sufficient area to carry out work under sanitary or hygienic conditions.
   • and design shall allow location of equipment in such a way that does not impede product and personnel flow.
9. (Materials used in construction shall be non-toxic to humans.
   • The materials shall be water proof and non-decompsable under the work environment but this shall exclude polyethylene linings.
   • The walls inside the workroom shall be smooth, cleanable, and have a uniform pattern.
   • Seek regular advisory services from DDA’s compliance Officers for the Milk Cottage industry , how they should be designed and equipment layout goes on.
10. On completion of mini-dairy / milk dispenser premises/ facility, contact the nearest DDA office for a preliminary inspection of the facility.
11. Where areas of non-compliances are identified from the inspections, improvements should be undertaken so that everything is up to par.
12. If everything is in order, you can move on to the next step and submit your application for a mini-dairy / milk dispenser premises permit/ license through the Dairy Development Authority Licensing Board.
13. Once payment is made the mini-dairy / milk dispenser premises license will be processed within twenty-five days.
14. The license has a validity period of one year and you can start operations immediately.
15. Pay monthly dues and levy as and where applicable. Other conditions of issuance of the license should be observed (Non-compliance can lead to suspension of permit)

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Required Documents

1. Medically certificate for Milk Handling Personnel
2. Pin Certificate
3. Copy of ID card/ Passport
4. Business registration certificate
5. Proof of pasteurization

Office Locations & Contacts

Dairy Development Authority
Plot 1 Kafu Road Nakasero, Kampala Uganda
P. O. Box 34006 Kampala,Uganda
Tel: (256) 414-343901/3
Fax: (256) 414-250270.
Email: E-mail to: info@dda.or.ug
Website:Dairy Development Autority

• Scroll down to the bottom of the web page. The contact details are available

Dairy Development Authority
Northern Uganda Regional Office.
Gulu
Plot 4,Awach Rd ,Gulu Municipality.
Email: E-mail to: info@dda.or.ug
Website:Dairy Development Autority

• Scroll down to the bottom of the web page. The contact details are available

Dairy Development Authority
South western Regional Office.
Mbarara
Plot 3 High Street, Mbarara
P. O. Box 1398, Mbarara
Tel: +256 485-421017.
Email: E-mail to: info@dda.or.ug
Website:Dairy Development Autority

• Scroll down to the bottom of the web page. The contact details are available

Dairy Development Authority
North |Eastern regional Office
Soroti
Plot 5-9, Old Mbale Road.Soroti, Uganda
Email: E-mail to: info@dda.or.ug
Website:Dairy Development Autority

• Scroll down to the bottom of the web page. The contact details are available

Border Post Offices
Dairy Development Authority
Busia Busia Customs Area MAAIF Building.
Email: E-mail to: info@dda.or.ug
Website:Dairy Development Autority

• Scroll down to the bottom of the web page. The contact details are available

Dairy Development Authority Malaba
Malaba Customs Area MAAIF Building
Email: E-mail to: info@dda.or.ug
Website:Dairy Development Autority

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Dairy Development Authority
Entebbe
Entebbe Dairy Training School
Plot 121 M, Kigungu Road
P.O.Box 257 Entebbe
Tel: +256414662217
Website:Dairy Development Autority

• Scroll down to the bottom of the web page. The contact details are available

Entebbe International Airport
Customs Business Centre(CBC)
Email: E-mail to: info@dda.or.ug
Website:Dairy Development Autority

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National Dairy Laboratory
Dairy House,
UMA Show Grounds<br Lugogo - Kampala
Tel: +256 414696145
Email: E-mail to: info@dda.or.ug
Website:Dairy Development Autority

• Scroll down to the bottom of the web page. The contact details are available

Eligibility

1. A milk processing license is issued to milk cooling facilities handling above/ below 5,000 litres of raw milk per day
2. The milk cooling facility should comply with the laid out hygienic and operational requirements. This include compliance in the following areas among others;
   • Premises: should be properly located, designed, ventilated, lighted and protected from contamination
   • Equipment – Equipment, piping, accessories and other contact surfaces coming into contact with milk and milk products should be easy to clean and sanitize, corrosion resistant and made from food grade material
   • Personnel: Milk handling personnel should be clean and well-groomed, properly attired and medically certified
   • Record keeping: Quality records should be maintain and updated
   • Waste management: Effluent and other solid wastes should be managed in accordance with regulations
   • Utilities: Adequate supply of potable water and other essential utilities depending on type of operation
   • Management: Premises should be managed by a qualified supervisor or manager
   • Operations: Recommended processing schedules should be followed e.g. cooling temperatures and time controls
   • Rodent and vermin control: Premises should be protected against invasion by flies, rodents, birds and other vermin

Fees

• Annual license fees Ugsh. 100,000
• Application fees Nil.

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Validity

• The validity period is one year
• However non-compliance can lead to suspension of permit

Documents to Use

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Sample Documents

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Processing Time

• The processing time is 25 days.

Related Videos

Videos explaining the procedure or to fill the applications. 
Attach videos using the following tag <&video type='website'>video ID|width|height<&/video&> from external websites. 	
Please remove the '&' inside the tags during implementation.
Website = allocine, blip, dailymotion, facebook, gametrailers, googlevideo, html5, metacafe, myspace, revver, 
sevenload, viddler, vimeo, youku, youtube
width = 560, height = 340, Video ID = Can be obtained from the URL of webpage where the video is displayed.
e.g In the following url 'http://www.youtube.com/watch?v=Y0US7oR_t3M' Video ID is 'Y0US7oR_t3M'.

Instructions

1. Prepare the mini-dairy / milk dispenser premises to meet inspection standards.
2. Request the premises to be inspected by the DDA inspectorate.
3. Inspection is carried on application fee.
4. On successful inspection the client makes an application for the leasing of the premises upon payment of necessary fees.
5. License is issued.

Required Information

1. Name of applicant (individual or firm)
2. Physical and postal address of applicant.
3. Telephone number
4. Personal Email
5. ID/ Passport Number
6. Business name
7. Certificate number
8. Business physical address and postal address
9. Physical and postal address of business
10. Email address of business
11. Nature of dairy produce
12. Quantity sold/ processed per day
13. Nature of sale (retail/ whole sale)
14. Area of sale

Need for the Document

• Licensing of mini dairies/ milk dispensers is an important activity in regulation of the dairy industry. It facilitates regular inspection of such premises to ensure compliance to milk quality and safety requirements.
• In Uganda no person is allowed to carry out milk processing without a valid milk processing license.

Information which might help

1. Milk dealers are required to obtain relevant licenses and permits from Dairy Development Authority.
2. Premises dealing with milk and milk products are first inspected to establish compliance to milk quality and safety requirements prior to licensing.
3. Routine inspections are subsequently conducted to monitor continued compliance.
4. Non compliances may lead to suspension of license.

Other uses of the Document/Certificate

Please explain what are other uses of obtaining this document/certificate.
e.g. Birth Certificate can be used as proof of identity.

External Links

• External Link 1
• External Link 2

Others

More information which might help people.